Mike Fitzgerald On Playtester Feedback

I do not answer the question [“Where is the fun for the players?”] well on my designs. … So … I watch people playing it. I watch them very carefully. I don’t necessarily listen to what they say … but I watch like a hawk. And almost every design I’ve had, the answer will come from that experience. You watch people smile, you see when they’re struggling, when they furrow their brows, when they’re having a hard time.